Meningkatkan Kinerja Karyawan melalui Kepemimpinan Transformasional dan Kepuasan Kerja Peran Mediasi Organizational Citizenship Behavior pada PT. Tri Usaha Sejahtera Pratama
Keywords:
Kinerja Karyawan, Kepemimpinan Transformasional, Kepuasan Kerja, Organizational Citizenship BehaviorAbstract
Capaian kerja karyawan menjadi salah satu penentu utama tercapainya tujuan organisasi, dan hal ini dapat dipengaruhi oleh corak kepemimpinan, tingkat kepuasan atas pekerjaan, serta perilaku karyawan di lingkungan kerjanya, dengan OCB berperan sebagai penghubung antara faktor-faktor tersebut dan kinerja. Studi ini disusun untuk mengkaji sejauh mana Kepemimpinan Transformasional dan Kepuasan Kerja berperan terhadap Kinerja Karyawan, dengan OCB ditempatkan sebagai variabel mediasi, pada PT. Tri Usaha Sejahtera Pratama. Pendekatan yang digunakan bersifat kuantitatif dengan rancangan kausal, melibatkan 312 dari total 1.411 karyawan yang dipilih lewat proportionate stratified random sampling. Pengumpulan data dilakukan melalui kuesioner berskala Likert lima poin, kemudian dianalisis menggunakan PLS-SEM dengan bantuan SmartPLS 4.0. Temuan penelitian mengonfirmasi bahwa Kepemimpinan Transformasional dan Kepuasan Kerja masing-masing berpengaruh positif dan signifikan baik terhadap Kinerja Karyawan maupun OCB, sementara OCB sendiri terbukti berpengaruh positif dan signifikan terhadap Kinerja Karyawan. Selain itu, OCB juga berperan sebagai mediator parsial dalam hubungan Kepemimpinan Transformasional dan Kepuasan Kerja terhadap Kinerja Karyawan. Meskipun seluruh hubungan yang diuji terbukti signifikan, besaran pengaruhnya tergolong pada kategori kecil. Hal ini mengindikasikan pentingnya menjaga keberlangsungan praktik kepemimpinan yang efektif, kepuasan kerja, dan OCB secara konsisten agar tetap terarah pada pencapaian target kinerja, baik pada tataran individu maupun organisasi.
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