Impact of Education and Training on Employee Performance at the North Sumatra Center for Teachers and Educational Personnel (BBGTK)
Keywords:
Employee Competence, Human Resource Development, Education and Training, Civil Service Performance, Civil Service Performance ManagementAbstract
Staff performance is one of the key factors in supporting organisational effectiveness, particularly within government agencies involved in the development of human resources in education. However, although various education and training programmes have been implemented at the North Sumatra Centre for Teachers and Educational Personnel, staff performance outcomes are still predominantly in the ‘good’ category; therefore, it is necessary to examine the impact of education and training on staff performance. This study aims to analyse the influence of education and training on the performance of employees at the North Sumatra BBGTK. The study employs a quantitative approach using a survey method. The study population consists of 77 employees using total sampling, whilst data was obtained through questionnaires and documentation. Data analysis was conducted using multiple linear regression with the aid of SPSS. The results indicate that education has a positive and significant effect on staff performance, with a significance value of 0.000 and a regression coefficient of 0.474. Training also has a positive and significant effect on staff performance, with a significance value of 0.000 and a regression coefficient of 0.475. Simultaneously, education and training have a significant effect on employee performance with an R-squared value of 64.3%. This study contributes as an evaluation tool for organisations in improving the quality of human resources through continuous education and training.
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