Digital transformation of Islamic cooperatives by cloud-based reporting system
Keywords:
Digital Transformation, Islamic Cooperative, Cloud Computing, Google Workspace, On-Call Contract Reporting SystemAbstract
Digital transformation is a strategic necessity for Islamic cooperatives, enabling them to improve service quality and operational efficiency. This study aims to develop and implement a cloud-based on-call contract reporting system at BMT Insan Mandiri as part of its digitalization strategy for services. The research method employed a case study approach by comparing two system models: an offline system based on Microsoft Office and an online system utilizing Google Workspace, which integrates Google Form, Google Spreadsheet, and Google Mail. The implementation of Google Workspace enables the recording and distribution of contract reports to be carried out in real-time, well-organized, and automatically documented. The findings reveal that the cloud-based online system is more effective in supporting operations, as reports can be accessed instantly, directly distributed to operational managers via email, and enhance both transparency and accountability. Furthermore, both employees and management expressed stronger preferences for the online system due to its ease of use and reliability. These findings affirm that the utilization of cloud technology, particularly through the Google Workspace ecosystem, can serve as a strategic step in the digital transformation of Islamic cooperatives, thereby strengthening efficiency, accountability, and service quality.
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